TERMS AND CONDITIONS Arlae Boutique Welcome to Arlae Boutique. These Terms and Conditions govern your use of our website, www.arlaeboutique.com, and your purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms and Conditions. 1. Business Information Business Name: Arlae Boutique Website: www.arlaeboutique.com Email: arlaeboutique@gmail.com Social Media: Instagram - arlaeboutique 2. Use of Our Website Our website is open to all users for shopping and browsing purposes. By using this website, you agree to use it only for lawful purposes and in accordance with these Terms and Conditions. 3. Products Arlae Boutique sells products including, but not limited to, scrubs, wigs, bags, cups, hoodies, wears, and shoes. Products are sold as seen on the website. We make reasonable efforts to display product information accurately; however, slight variations may occur due to lighting, screen settings, or supplier updates. 4. Orders and Payment We accept PayPal, credit card, debit card, Apple Pay, and Google Pay. An order is confirmed only when payment has been successfully received and approved on our end. Once an order has been submitted, it cannot be canceled by the customer. Arlae Boutique reserves the right to cancel any order we cannot fulfill. If payment has already been received, the order will be refunded to the original payment method. 5. Pricing All prices displayed on the website are subject to change without notice. We reserve the right to modify or discontinue products at any time. 6. Processing Time and Shipping Orders are processed within 7-14 business days. We currently ship within the United States only. We use USPS, FedEx, and UPS for shipping. Shipping times may vary depending on carrier operations and destination. 7. Lost, Stolen, Delayed, or Missing Packages Arlae Boutique is not liable for delayed, lost, stolen, or missing packages once they have been handed over to the shipping carrier. Customers are responsible for providing an accurate shipping address at checkout. 8. Returns, Refunds, and Exchanges Returns are not allowed. Refunds are not provided for delivered items, including packages reported as lost or stolen after shipment. In limited situations and at our sole discretion, Arlae Boutique may issue store credit or credit points instead of a return or refund. 9. Customer Accounts Customers may create an account on our website. You are responsible for maintaining the confidentiality of your account information and for activities that occur under your account. We reserve the right to suspend or terminate accounts used fraudulently or in violation of these Terms. 10. Promotions and Discounts Promotions may be offered from time to time at the sole discretion of the owner. All promotions are subject to change, limitation, or cancellation without notice. 11. Intellectual Property All logos, product images, text, graphics, designs, branding, and other content on this website belong to Arlae Boutique. No reproduction, copying, distribution, modification, display, or use of any content is permitted without prior written permission from Arlae Boutique. 12. Prohibited Use You agree not to use this website for any unlawful purpose, fraud, abuse, false claims, chargeback abuse, or unauthorized copying of content. We reserve the right to restrict access, cancel orders, or take appropriate action against users who violate these Terms. 13. Limitation of Liability Arlae Boutique is not liable for delays, stolen or missing items, shipping issues, website interruptions, or product unavailability. To the maximum extent permitted by law, our total liability shall not exceed the amount paid by the customer for the product at issue. 14. Privacy Arlae Boutique does not directly store customer payment information on its own systems. Customer information needed to process orders may be handled through third-party service providers such as payment processors, website hosts, and shipping carriers. 15. Governing Law These Terms and Conditions are governed by the laws of the State of New York. Any dispute arising from the use of this website or purchases from Arlae Boutique shall be subject to the jurisdiction of the courts located in New York. 16. Changes to These Terms Arlae Boutique reserves the right to update or modify these Terms and Conditions at any time without prior notice. Changes become effective immediately upon posting on the website. 17. Contact Information Arlae Boutique Email: arlaeboutique@gmail.com Website: www.arlaeboutique.com Instagram: arlaeboutique